Thursday, August 16, 2007

Stupid Verizon

I upgraded my oldest daughter's phone to an LG Chocolate so that I would be able to install the "chaperon" service from Verizon and be able to track her and make sure she's going where she's supposed to and isn't going where she isn't supposed to.

When I first added it to her phone, they asked what phone I wanted to be the "parent" phone - and I just picked my phone - no biggie. I never planned to check her location from my phone, so I didn't care. I knew my phone wasn't capable of installing the parent software, and neither was my wife's. No biggie - I would just check on her from the computer.

When I tried to activate the software on my daughter's phone it gave me an error message and I was too impatient to actually READ the message. I tried it a couple more times and called then called Verizon for help - my mistake. They said I HAD to have the parent software installed first. Grr. "That's stupid," I thought, but who am I to argue with a Verizon tech? So, I gave up temporarily.

Once we got to Georgia, my daughter was taking forever to get home on the bus - and I worry easy. I really really wanted to use that tracking system. When she finally got home I took her phone and tried activating it, even though the Verizon people said it wouldn't work. This time, I READ the error and realized that I just had to activate the "Location On" on the phone. I did that, not expecting it to work, but much to my surprise it did! Whoo hoo! I was able to view the phone's location without a problem. I quickly set up zones and now its great. I get a text message when she leaves the area of the apartment complex on her way to school and I get another one when she gets to school. Then on the way back, I get a text when she leaves the school area and when she gets back in the apartment area. I love it. Well worth the $10 a month and substantially cheaper than an actual GPS tracking system. Much much cheaper. And just as effective.

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